WHAT DO I NEED TO BRING WITH ME?
For the best sauna experience, you'll need the following:
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2 towels (one for use during the session, one clean and dry for afterwards);
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swimwear;
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bottle of water;
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sauna hat (if desired);
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flip flops.
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ARE THERE CHANGING ROOMS ON SITE?
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Yes, we offer male and female changing rooms with showers and toilets.
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HOW FAR IN ADVANCE OF MY SLOT SHOULD I ARRIVE?
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We recommend you arrive 10 minutes before your slot begins to allow a relaxing start to your experience and sufficient time for a changeover.
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HOW LONG ARE THE SLOTS?
Sauna slots are 55 minutes, with 5 minutes between sessions to facilitate ventilation and cleaning.
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WHAT IS THE CANCELLATION POLICY?
To cancel or reschedule your booking, please e-mail us your booking details with cancellation in the e-mail subject line. Cancellation times for refunds or credit for our sessions are as follows:
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3 days (72 hours) notice: full refund or full credit;
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71 to 24 hours notice: full credit only;
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less than 24 hours / “no-shows”: no refund or credit.
We regret that we cannot give a refund or credit if it is less than 24 hours notice. We do not refund “no-shows”.
If due to unforeseeable circumstances we need to cancel your session, you will be notified by e-mail and will receive a full refund or credit. We reserve the right to make changes to the schedule at short notice.
Lagoa Mercury Saunas operators reserve the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk. Refunds will not be offered to anyone refused admission.
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HOW MANY PEOPLE FIT IN THE SAUNAS?
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It depends on the experience you're looking for!
Our Larch Sauna can easily accommodate 12 guests, and if your group is particularly close friends, up to about 15.​
For those eager to experience a bit more comfort, 4-5 people can be accommodated lying down.
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Wheres as our Barrel Sauna is ideal for 6 guests, or 2 guests lying down.
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WHAT ARE THE AGE LIMITATIONS ON SAUNA USE?
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As is tradition in Finland, children of all ages are welcome in the sauna. A hundred years ago, 95% of all childbirths in Finland took place at home! Often, the mothers gave birth in the sauna, and a new baby had their first bath there as it was considered the most sterile room in the house.
That being said, children do have limitations in regulating their body temperature and strict parental supervision is required.
At Lagoa Mercury Saunas, the age restrictions for minors are as follows:
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under 12 must be accompanied by an adult parent or legal guardian at all times;
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under 16 must be accompanied by an adult parent or legal guardian;
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under 18 must have a written permission to visit the sauna and Waiver signed by a parent or legal guardian.
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All minors must have proof of age documents.